A+ Business Solutions
A+ Business Solutions is a provider of business support and training services to small and medium-sized enterprises.
SERVICES
- Employee Training & Development
- Recruitment & Screening
- Other Human Resource Services
- Customer Service Training & Procedures
- Marketing and Public Relations
- Other Business Support Services
A+ Workshops
To find out more about our customized workshops and open courses, view feedback from past participants and view our photo gallery, please visit our sister site at www.aplusworkshops.20fr.com.
HUMAN RESOURCE SERVICES
Employee Training & Development
Services include customized workshops and programs based on Client's needs, culture and industry as well as open courses. To find out more about this service, view client feedback, photo gallery and workshop schedule, please go to www.aplusworkshops.20fr.com.
Recruitment & Selection
We will source, screen and recruit suitably qualified candidates to join your team.
Other Human Resource Services
We can evaluate your human resources systems and procedures, determine deficiencies and provide or suggest solutions.
We create offer letters, employee contracts, confidentiality agreements, job descriptions, orientation procedures, employee manuals, leave request forms, performance appraisals, promotion letters, disciplinary forms/letters, and termination letters including calculation of severance payments & accumulated vacation pay, and more.
We also design and administer job satisfaction surveys and employee intervention programs.
Customer Service Training & Procedures
We provide customized customer service training programs tailored to your company's needs, culture and industry.
We usually advise that the training program is supplemented by customer service audits and/or mystery shopper surverys before and after delivery of the training solution. The results of the audits and surveys provide an objective base measurement of mutually agreed KPI's to evaluate the effectiveness of the training solution and measure improvement. The KPI's may also be used to facilitate the introduction of a transparent customer service based incentive for employees.
BUSINESS SUPPORT SERVICES
A+ Business Solutions offers a variety of business support services includiing:
- general adminitrative services
- marketing & promotion
- public relations
- event planning
